FAQ & DONATION GUIDELINES

BEFORE DONATING

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  • Donate something that you think people will buy.
  • Make sure it’s clean.
  • If it’s possible, kindly indicate your donations’ estimated price. (It helps if we know the value of your donations)
  • We currently accept pre-loved clothes, bags, books and art materials. (If you want to donate other pre-loved items, please fill up the ‘other’ section on your donation form.)
  • Yes, we accept product donations which we sell for a cause.

OTHER DONATING DETAILS:

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  • Here are two ways you can donate your pre-loved items: (No meet-ups!)

1. You can either drop it off at our address (Kapitolyo, Pasig) or

2. You can use a local courier (Grab or Lalamove)  

  • Don’t forget to fill out our donation form. (link here)
  • Wait for our team to text or email you within 24 to 48hrs for further details together with a complete drop-off address.
  • More questions? Email us at shopandshareph@gmail.com
  • Office: Kapitolyo, Pasig City

All donated items undergo quality inspection before being put up for sale. All donated items that do not pass quality inspection, therefore unsaleable, are given directly to JFM Foundation

 

DONATION

What pre-loved items do you accept?

 

We currently accept pre-loved clothes, bags, books, electronics, and art materials.

If you want to donate other pre-loved items, please fill up the ‘other’ section on your donation form.

 

How can I donate pre-loved items?

 

Here are two ways you can donate your pre-loved items:

(1) You can either drop it off at our address, or

(2) You can use a local courier (Grab or Lalamove)

Office: Kapitolyo Pasig (complete address will be sent after you fill up our donation form)

 

Do you do meet-ups?

No, we don’t do meet-ups.

I have a business; can I donate my product/s?

Yes, we currently accept product donations which we sell for a cause.

Donation Form here.

PAYMENT

What are your payment options?

 

Mode of Payment: BDO and/or GCASH.

 

Do you accept Mastercard/Visa/Credit Card?

 

As of now, no.

 

Do you accept Paypal/Amex?

 

As of now, no.

 

COD (Cash on Delivery) option?

 

As of now, no.

 

SHIPPING & DELIVERY

Do you ship internationally?

No, we currently only ship within the Philippines.

Where do you deliver?

As of now, we only deliver within Metro Manila.

Do you do meet ups?

No, we don’t do meet-ups.

Is same day delivery available?

Your order will be processed and prepared for shipping after payment confirmation.

Same-day delivery cut-off: 12nn-4pm (Monday-Saturday)

OTHER DETAILS

What is your cause?

Our cause is to give people equal and open opportunities to bless others and to also be blessed in return. Each purchase you make on this site also helps us raise funds for JFM Foundation.

How can I help?

Here are three ways you can help:

  • DONATE: By donating your pre-loved or even, brand-new item/s and/or product/s, you provide us with more items to sell for a cause.
  • BUY: By purchasing from this site, you help us raise funds for JFM Foundation.
  • PROMOTE: By following us on social media, you help us spread awareness of our cause to your family, friends and loved ones.
How can I get discounts and new product updates?

Don’t miss shop discounts and be the first to know when new items become available by following us on social media.

How can I stay updated about your new products and promos?

Follow our social media sites! InstagramFacebook.

TERMS AND CONDITIONS

RETURN & EXCHANGE

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All our items are stored and handled with utmost care. Though most of our items are pre-loved, we make sure that they are in good selling condition. Each item’s condition is noted in detail as it is posted. All items are non-refundable.

PRIVACY POLICY

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We value our customers’ privacy and we ensure that it is protected. All personal information given to us by our customers are stored only until their orders are shipped.

GENERAL STORE POLICIES

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  • Item prices do not include shipping or other processing fees.
  • We are not liable for delayed or lost packages.
  • We prepare orders for shipping with utmost care.
  • You may contact our chosen courier for inquiries about your order/s.
  • We will send an order confirmation to the email you provided / private message.
  • We do not ship orders without payment confirmation and/or incomplete shipping information.
  • Please allow 2-3 business days for your order/s to be processed and shipped out for delivery.
  • Our business schedule is from Monday-Saturday; 10 AM-8 PM.
  • Same-day Delivery Cut-Off: 12NN-4PM

For other questions and inquiries, email us at shopandshareph@gmail.com.